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How do I return an item?

Because our product is custom made for each individual order there are no refunds of any kind. As our products are perishable, all food sales are final.

We do not give refunds for food items that have been consumed. If you are unhappy with your item you may return it at your cost for a refund. Refunds are processed in 5-7 business days from time of product receipt.

If there is an event cancellation, we will credit an monies paid towards another event or items, no refunds are given unless special circumstances permit.

We are not responsible for items damaged during shipment as the carriers are a third party company.

We are not responsible for incorrect addresses. If your item is shipped to an incorrect address provided by you, once the product is returned to us we will resend for you at a 50% cost of the original rate.